About

Watch the new ERCC Trailer here.

For the fiscal year 2017/18, the Ministry is working with the Ontario Centres for Learning, Research and Innovation (CLRI) in LTC to coordinate PSW continuing education and training through the delivery of Excellence in Resident-Centred Care (ERCC), in partnership with Conestoga College.

The Ontario CLRIs enhance the quality of care in the long-term care sector through education, research, innovation, evidence-based service delivery and knowledge transfer. Three host organizations exist across Ontario—Baycrest (Toronto), Bruyere (Ottawa), and Schlegel (Waterloo).

The Ontario CLRIs are proud to offer ERCC in partnership with Conestoga College and the Research Institute for Aging (RIA).

Together, we’re working to achieve Better Care and Better Outcomes.

The key outcome of ERCC is to promote best practices that are consistent with Ministry standards in senior’s care environments. ERCC has been developed to help your teams achieve Better Care and Better Outcomes using a person-centred, train-the-trainer approach to advance practice development. Through ERCC, LTC homes and those who work within them can expect to realize the following benefits:

  • Better resident care outcome
  • Consistent approach to care
  • Increased self-confidence
  • Increased job satisfaction
  • Increased staff retention

Five features make ERCC unique:
1. Practical care skills are taught within a resident-centred framework.
2. Visually enhanced learning objects bring course content to life.
3. Highly interactive course allows students to directly apply the content to their practice.
4. Course delivery uses a peer-led train-the-facilitator model where PSWs are trained to deliver the modules to their peers.
5. Graduates receive a course certificate from Conestoga College.

Content:
Each module represents salient topics identified in consultation with the sector, including:

  • Person-Centred Care
  • Safety and Mobility
  • Continence
  • Delirium, Dementia and Depression
  • Palliative/End-of-Life Care
  • Working with Others
  • Infection Prevention and Control
  • Oral Care and Skin Integrity
  • Nutrition and Hydration
  • Pain and Comfort
  • Self-Care
  • Observational Assessment

Watch the new ERCC Trailer here.